Voice Over IP background is a major plus!!!
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Telephone service providers experience a plus.
LAN and Wan knowledge
Any packet software like wire shark knowledge is a bonus.
Fluid in Microsoft products
Would like to hire one candidate to do support and new client tier 1 set up for our voice over IP telephone service platform.
Daily support calls and created job tickets and basic program changes and troubleshooting
Handling telephone number porting. Gather paperwork from clients, coordinating, back and forth issues with getting port approved, etc.
Basic programming information. Some initial programming.